Privacy Policy

1. Introduction

Atmosnar LLC ("Atmosnar," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, request our services, contact support, or submit forms including project requests and refund requests.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and messaging details you provide.
• Project information — service type, event dates, locations, creative briefs, playlist requests, lyrics goals, video preferences, and other details required to deliver our services.
• Payment & order information — transaction references, invoice details, and refund request records (we do not store full payment card numbers on our website).
• Communication data — messages sent through support chat, email, or contact forms.
• Technical data — browser type, device information, IP address, and usage data collected through standard website analytics.

3. How We Use Your Information

We use your information to:

• Process and deliver music performance, video editing, playlist, and lyrics/poetry services.
• Communicate about your project status, quotes, scheduling, and support requests.
• Review and process refund requests in accordance with our Terms of Service.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect against fraud or misuse.

4. Sharing of Information

We do not sell your personal information. We may share data only when necessary with:

• Service providers who assist with email delivery, hosting, payment processing, or production tools — under confidentiality obligations.
• Legal authorities when required by law or to protect our rights and users.
• Collaborators directly involved in your project, with your knowledge and only as needed to complete the work.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including project delivery, refund review, legal compliance, and dispute resolution. You may request deletion of non-essential data by contacting hello@atmosnar.com.

6. Cookies & Local Storage

Our website may use cookies or browser local storage (for example, support chat history) to improve functionality. You can clear this data through your browser settings at any time.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data. To exercise these rights, email us at hello@atmosnar.com.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or requests:

Atmosnar LLC
Email: hello@atmosnar.com
Website: atmosnar.com